Eligibility for Refunds
Refunds will only be processed if they meet one of the following conditions:
- Technical Malfunctions: If a user experiences a technical issue that affects the proper functioning of our service and our support team is unable to resolve it.
- Service Disruptions: If the service experiences unexpected downtime for an extended period, significantly impacting the user’s ability to use it.
- Inaccurate Transactions: If an unauthorized charge occurs due to a billing system error.
Note: Refund claims must be made within 30 days from the subscription date. Requests submitted after this period will not be eligible.
Non-Refundable Conditions
Refunds will not be granted in the following situations:
- Change of Mind: If a user decides not to continue using the service after purchase.
- Post-Refund Usage: If the service has been accessed or utilized after submitting a refund request.
- Violation of Terms: If the account or service is found to be in breach of our Terms of Use.
- Subscription Cancellations: If a subscription is canceled after the billing cycle has started. In such cases, access will continue until the current billing period ends, but no refunds will be issued.
- Missed Deadline: Refunds will not be provided for requests submitted after the 30-day period.
- Special Offers & Discounts: Promotional or discounted plans are non-refundable.
- Non-Renewable Plans: These are strictly non-refundable under any circumstance.
How to Request a Refund
Requesting a refund is quick and straightforward. Here’s how:
- Contact Support: Email our support team at [email protected] with the subject line “Refund Request.”
- Provide Details: Include your account information, transaction details (if applicable), and the reason for the refund.
- Wait for Review: Our support team will review your request within 7 business days and may follow up for additional information if required.
Refund Decision
After reviewing your request:
- Approved Requests: If approved, the refund amount will be processed and credited to the original payment method within 7–10 business days.
- Provide Details: Include your account information, transaction details (if applicable), and the reason for the refund.
- Denied Requests: If denied, our support team will provide a clear explanation. You are welcome to raise further concerns or seek clarification if needed.
Subscription Cancellation Policy
ImageReverseSearch.ai reserves the right to cancel a user’s subscription under the following circumstances:
- Terms Violation: If the user breaches our Terms and Conditions.
- Improper Usage: If the service is not being used according to our guidelines.
- User-Initiated: If a user submits a formal cancellation request to our support team.
- Reputation Damage: If the user attempts to harm ImageReverseSearch.ai’s reputation or disrupt its operations.
- Legal Actions: If we receive official abuse reports or legal complaints against a user.
Policy Updates
This Refund Policy may be updated, modified, or revised at any time without prior notice. Users are advised to review this policy periodically before purchasing or renewing any plan.
Contact Us
For any questions regarding this Refund Policy, please reach out to our support team via the Contact Us page.
Thank you for choosing ImageReverseSearch.ai. We value your trust and are committed to ensuring a fair and transparent user experience.
